541-343-7277 or 1-844-404-7700 (toll-free)

The SASS Crisis and Support hotline is available 24 hours a day, 7 days a week, 365 days a year. Any person who has been affected by sexual violence can call: those who have recently experienced sexual assault, survivors of past sexual violence, and the friends, families, community members, or partners of those victimized by sexual assault or abuse.

Frequently Asked Questions

What will I get if I call the crisis line?

The 24/7 Crisis and Support Hotline is crewed by trained professionals who are here to listen, provide emotional support and honest information, support your decisions and choices, and work to help you achieve your goals. Our crisis line operators are not therapists or counselors and do not provide therapy. Instead, we are here to offer supportive listening, understanding, and compassion. We can provide information and referrals to SASS programs and other resources like partner agencies, private counselors, and attorneys.

Note: after 9am-5pm work hours, on holidays, or other times when the office is closed, outside of regular business hours, crisis lines will be answered by our service, then immediately transferred to a crisis line worker.

Who can call the crisis line?

Any person who has been affected by sexual violence can call. We are here for any person who has experienced sexual violence, recently or in the past, or who is a friend, family member, or partner of a person who experienced sexual violence.

SASS services are available to people of all genders, aged 15 and older. If someone younger than 15 needs support, we can refer them to services for younger people, but we can still provide support to family members older than 15.

Do I have to be in a crisis to call?

SASS has no criteria for what counts as a crisis. If you feel like you need to talk to someone, that’s enough. Some people call with specific questions, others call to process their feelings, and others call just because they need to connect to a sympathetic listener. We know that, sometimes, the hardest thing to do is to dial that number and ask for help. No matter why you’ve picked up the phone, we are ready to be there for you on the other end of the line.

Is the call free?

Yes! All of SASS services are free.

When is the crisis line available?

The crisis line is always available. There will be a person there to answer 24 hours a day, 365 days a year. We even answer the phones on holidays or other times when the office is closed.

Is the call confidential? Will you keep any information about me if I call?

SASS staff are privileged advocates, which means that they cannot share any information about our clients with any person or agency (including law enforcement, Family Services, ICE, etc.) without first getting clear, written permission from that client. Even minors (people under age 18) receive this level of confidentiality. Occasionally, a SASS staff member or volunteer may be a mandatory reporter, but they will always disclose their status when relevant.

We will not keep any information about you, including your name or phone number. Staffers also will not share their own names with callers so that the whole call can be anonymous.

For more information about what types of advocacy services are available, read about our Advocacy Program.